But truly, despite diversifying into new areas, Bharti .rmly believes in outsourcing non-core processes. In late August 2005, Bharti Tele-Ventures outsourced contracts of its call centre operations to four companies: Hinduja TMT, IBM Daksh, Mphasis and Teletech Services; with Nokia providing technology support to these four.
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Source:- IIPM Editorial, 2006
