However, the sad flip-side is that the TPAs are also a source of annoyance for consumers, more so than the PSU insurance companies, about whom the VOICE survey respondents felt that their quality of service and infrastructure needed to improve more than the major cities which are dirty needed to be cleaned, and that the services available at various hospitals was not actually up to the benchmark.
For complete IIPM article click here
Source:- IIPM Editorial, 2006
For complete IIPM article click here
Source:- IIPM Editorial, 2006