Monday, November 26, 2012

Eileen Crawley (Trainer, Consultant, HRM Specialist Crawley & Canovas, Malaysia) says self-knowledge is important for any change scenario

Q. Define effective recruitment and retention strategies.
A.
Identify and select an internal change management team in collaboration with new partners in the company. Reaffirm the positions of the heads of business units you intend to retain.

Include these in your change planning and management activities and ensure their participation to ensure buy-in. Recruit heads of new units from outside if they have a unique skill set.

Q. Do you see a need for HR to identify internal loopholes? What could be the probable faults that it may come across?
A.
Self-knowledge is important for any change scenario. Information on excellent subordinates may have been hidden by managers who wish to retain their own status. Individuals may use the change scenario for their personal benefit and over-emphasise their abilities, whereas less confident ones may underestimate their strengths. Here, outside consultants should be used to re-evaluate staff before redundancy decisions are made.

Q. How can HR effectively deal with the leadership change?
A.
HR should not introduce new senior people to the existing competent staff and should focus on internal promotion strategies, wherever possible. It should select new leaders willing to take time to develop relationships with the existing staff and thus build confidence and support for the change. HR should select employees who are positive about the new vision and change programme to lead the transition. Read more...